02 / CREDENTIALS

Licenses & Certifications

A set of technical credentials demonstrating database, infrastructure, and public safety systems administration proficiency.

Intrado

VIPER-7 Call Handling Installation

Issued Jun 2026

NENA: The 9-1-1 Association

Emergency Number Professional (ENP)

Active Credential

NENA: The 9-1-1 Association

Center Manager Certification Program (CMCP)

Issued Jul 2025

NENA: The 9-1-1 Association

Leadership in the 9-1-1 Center

Issued Oct 2024

FEMA

IS-200.c: Basic ICS for Initial Response

Issued Aug 2024

FEMA

IS-800.d: National Response Framework

Issued Aug 2024

Texas A&M University

Cybersecurity Risk Awareness for Officials

Issued Mar 2023

DePaul University

SQL Server Business Intelligence Program

Issued Mar 2022

Microsoft

MCSA: SQL Server 2012

Issued Oct 2013

Microsoft

MCPS: Microsoft Certified Professional

Issued Jul 2013